Privacy policy

Privacy Policy

www.biimil.com (the "Site") is owned and operated by Biimil Body Skincare. Biimil Body Skincare is the data controller and can be contact us via info@biimil.com 

Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;
  1. Use of collected data;
  1. Who has access to the data collected;
  1. The rights of Site users; and
  1. The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent
By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy.

Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of users in the EU:

  1. Processing of user personal data is necessary to protect the life of the user or another natural person; and
  1. Processing of user personal data is necessary to a task carried out in the public interest or in the exercise of our official authority.

Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first. 

We may process the following (categories of) personal data of (contact persons of) our (potential) customers if and when necessary for our order administration:

  • Name and address details (name, first names, initials, title, gender, address, postal code and place of residence and country of residence);
  • Date of birth;
  • E-mail address;
  • Payment details;
  • Order details including order history.

We process these data for the following purposes:

  • If applicable: to register you as a new client;
  • To inform and contact you about your order, our products, ordering methods, payments and applicable conditions;
  • Delivery of ordered goods;
  • Purchase any product or service from us;
  • Book an appointment with our Beauty Advisors (Virtual Consultations);
  • Engage with us via our Website, telephone, cell phone, live chat or video chat;
  • Dispute resolution including debt collection;
  • To comply with our legal and regulatory obligations.

We may process the following (categories of) personal data of (contact persons of) our (potential) customers if and when necessary for our service administration:

  • Name and address details (name, first names, initials, title, gender, address, postal code and place of residence and country of residence);
  • Telephone number;
  • Date of birth;
  • E-mail address;
  • Order details;
  • Payment details;
  • Service and appointment requests;
  • Other personal data that may be processed in the context of handling the service request, such as order history.

We process these data for the following purposes:

  • Responding to questions;
  • Providing service;
  • Logging data for insight and improvement;
  • Creating replacement orders;
  • Dispute resolution;
  • To comply with our legal and regulatory obligations.

We may process the following (categories of) personal data of (contact persons of) our (potential) customers in our client marketing database:

  • Name and address details (name, first names, initials, title, gender, address, postal code and place of residence and country of residence);
  • E-mail address;
  • Telephone number;
  • Date of birth;
  • Transactional data such as order history;
  • For direct marketing messages: e-mail address, IP-adres, open ratio and time of opening, click ratio including time stamp regarding visited URLs in the message.

We process these data for the following purposes:

  • Provision of information about us and our products, including updates on changes to our Terms and Conditions, Terms of Use and our Privacy Policy;
  • Direct marketing about our products and/or services, including promotions, contests, prize draws and events connected therewith;
  • Complete the transactions you request, perform our contractual obligations, and send you related information, including confirmations and receipts;
  • Engage with you via live chat, video chat or via our Website;
  • To analyse whether our messages are opened and to establish which parts of our messages are the most interesting for our newsletter subscribers;
  • Research and development;
  • Dispute resolution;
  • To comply with our legal and regulatory obligations.

Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;
  1. If it is required for any legal proceeding;
  1. To prove or protect our legal rights; and
  1. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.


While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Your Rights as a User
Under the GDPR, you have the following rights:

  1. Right to be informed;
  1. Right of access;
  1. Right to rectification;
  1. Right to erasure;
  1. Right to restrict processing;
  1. Right to data portability; and
  1. Right to object.

Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact us via info@biimil.com 

Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.

Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Biimil Body Skincare.

Contact Information
If you have any questions, concerns or complaints, you can contact us via info@biimil.com

Type of website: Ecommerce
Effective date: 16th day of January, 2023